PERFORMANCE OF LEGAL ASSIGNMENTS

3.1 The Law Firm Poul Schmith shall define the assignment to be performed by the client in co-operation with the client. An assignment may comprise one or more legal services for the same client or for several clients.

3.2 The Law Firm Poul Schmith, including partners and staff, carries out the assignment in compliance with requirements on ethics and conduct as set out in the regulations concerning attorneys in the Danish Administration of Justice Act and according to the legal ethics regulations of the General Council of the Danish Bar and Law Society.

3.3 The Law Firm Poul Schmith has a certified quality management system (Dansk Standard DS/EN ISO 9001). This ensures that we provide the necessary professional expertise to all cases, that we treat every case in co-operation between a competent case handler in charge of day-to-day work and an experienced case partner who inter alia ensures the over all administration of the case, and that we handle the assignment for the client in keeping with the requests and expectations of the client. It also ensures that the client is given the opportunity to have a complaint concerning the hearing of his case handled by our internal complaints system.

3.4 The Law Firm Poul Schmith returns the client's original files when the assignment is completed. Our own files are kept on record for at least 5 years.