PERFORMANCE OF LEGAL ASSIGNMENTS
3.1 The Law Firm Poul Schmith shall define the
assignment to be performed by the client in co-operation with the
client. An assignment may comprise one or more legal services for
the same client or for several clients.
3.2 The Law Firm Poul Schmith, including
partners and lawyers, carries out the assignment in compliance with
requirements on ethics and conduct as set out in the regulations
concerning attorneys in the Danish Administration of Justice Act
and according to the legal ethics regulations of the General
Council of the Danish Bar and Law Society.
3.3 The Law Firm Poul Schmith has a certified
quality management system (Dansk Standard DS/EN ISO 9001). This
ensures that we provide the necessary professional expertise
to all cases, that we treat every case in co-operation between a
competent case handler in charge of day-to-day work and an
experienced case partner who inter alia ensures the over all
administration of the case, and that we handle the assignment for
the client in keeping with the requests and expectations of the
client. It also ensures that the client is given the opportunity to
have a complaint concerning the hearing of his case handled by our
internal complaints system.
3.4 The Law Firm Poul Schmith returns the
client's original files when the assignment is completed. Our own
files are kept on record for at least 5 years.